Broken iPhone/iPhone and Exchange
My Iphone 3G arrived on Friday however it has a poorly screen (see pic) so I need to get it swapped. According to O2 the screen is in part made out of a gel pack and that’s ruptured, hence what looks like the oil stain trapped under the screen.
I rang on Friday to arrange this and was told by a man at O2 that it would be swapped for me on Monday or Tuesday by courier. I was a bit skeptical as I know they’ve run out of stock, but he told me that they’d kept some stock back for replacements.
Anyway, he never rang back, so on Sunday I rang again and was told that the case had gone to a manager for approval, and that a manager would ring me to confirm on Monday.
Come 4.30 on Monday, no phone call. So I rang again and was told this time that in fact they don’t yet know what they’re doing about replacements, don’t have any stock at all and I’d have to wait however many weeks it’ll take for more stock to come like every other shmuck who didn’t get on on Friday! Bugger!
So I’ve taken it back out of the box and have been playing with it seeing as though it’s going to take weeks for the new one to come. It’s nice, I’m not going to write about anything I’ve already read since it’s already been said, and if there’s one thing nobody needs it’s another blog full of shit that’s been done to death.
What I have done and not read about yet is made it bum our Exchange server at work. Setting this up is easy, it just needs the OWA URL, user and password, and you’re then able to pick what you want to push out of mail, calendar and contacts.
Mail is easy and works fine, but the other two seem to force you to make a choice like something out of a Choose Your Own Adventure book (do you remember those? They were cool. If you died you could just cheat and go back). If you choose to have push contacts then it clears off any other contacts from the phone, and likewise for calendars.
So it’s not possible for example to have a push calendar for work, and also iCal calendars for home.
This seems a bit daft, surely lots of people will want to use the phone in that way? I think it’s pretty naïve of apple to think that just because you make a phone bum and Exchange server it’s only ever going to be used in the Enterprise!